Sr. Inside Sales Representative Sr. Inside Sales Representative Sr. Inside Sales Representative
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Sr. Inside Sales Representative

Boston, Massachusetts, USA — OSRAM SYLVANIA INC.

Create light to improve life

OSRAM is a leading global high-tech company that utilizes the infinite possibilities of light to improve the quality of life for individuals and communities. Our innovations will enable people all over the world not only to see better, but also to communicate, travel, work, and live better. Primarily focused on semiconductor-based technologies, our products are used in highly diverse applications ranging from virtual reality to autonomous driving and from smartphones to networked, intelligent lighting solutions in buildings and cities.

Your new responsibilities

Digital Lumens is driving the industrial and commercial smart building revolution by providing superior software, products, and system integration. Its cloud-based intelligence platform, SiteWorx, brings the tangible benefits of the Internet of Things (IoT) to commercial and industrial environments worldwide, and leverages the power of connected lighting and IoT sensors to deliver business intelligence from a unique vantage point—overhead. Its smart building solutions have been deployed across nearly 500 million square feet of space, and the company is distinguished by breakthrough technology, a management team of proven visionaries from the solid-state lighting and distributed networking industries, and proven results from real-world clients in 45 countries.Position Overview – Inside Sales RepresentativeThe Inside Sales Representative (ISR) will lead the development of new business and continuously improve the identification of new customer acquisition process. The ideal candidate will be an experienced inside sales professional who is exceptional at identifying, developing and nurturing prospects.  This individual will have had first-person experience at both inside sales and business development and will have been a top performer throughout his/her career.Responsibilities:
  • Build relationships to promote sales growth of accounts through outbound contacts; establishes working relationships with end-users and buyers in order to secure opportunities.  
  • Develops and maintains effective relationships with multiple departments; identifies key players at customers’ organization; understands and meets customers’ needs.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Collaborate with appropriate team members to determine necessary strategic sales approaches
  • Probes and identifies sales opportunities that are not readily apparent; offers solutions. 
  • Is empowered to coordinate efforts with other departments to ensure the satisfaction of and bolster the relationship with their accounts.
  • Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans to company management as required.
  • Develops new business through researching and understanding the industry/customer’s market.  Proper campaigns by vertical will be crucial.
  • Attends product/vendor/systems meetings and training to stay up to date on new product lines and current systems.
  • Utilizes available resources to cross reference products to meet customer order requirements. 
  • Maintains accurate records and the files necessary for proper management of customers via
  • Maintain professional and technical knowledge
  • Act as the point person for questions from the team about how to respond to prospect questions, process questions, and other roadblocks from the rest of the team for escalation to management.
  • Assist the manager in coaching new representatives on prospect calls.
  • Schedule lunch and learns for the team to enable a continuous learning process.
  • Manage updates to inside sales documentation including but not limited to: Inside Sales Playbook, FAQs, Onboarding Template & Schedule
  • Monitor CRM dashboards to highlight focus areas to address.
  • Prepare a quarterly presentation for management to make recommendations on improving department efficiencies and increasing success.
  • Set an example for effort, ethics, and culture for the team. 
  • Some travel may be required

What we look for

Required Skills:
  • 2+ years of successful progressive experience as an inside sales professional.
  • Extensive experience with use of
  • Experience in developing demand generation campaigns to include the development of call scripts and success metrics.
  • Demonstrated people skills by building key relationships with potential customers.
  • The ISR experience should be specific to pursuing the sale of a technology-oriented product or service in a business-to-business setting.
  • Excellent presentation and negotiation skills.
  • Territory management, and sales planning experience is a plus
  The ideal candidate will possess a dynamic, high-energy interpersonal style with a strong sales and revenue generation focus. OSRAM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact us at for assistance

Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by:

  1. sending an e-mail to
  2. inform us regarding the nature of your request and
  3. provide your contact information.

Please do not direct any other general employment related questions to this email. Only inquiries concerning a request for a reasonable accommodation will be responded to.

Your benefits

Coaching, mentoring networking possibilities
Wide range of training offers & planning of career development
Different career paths: Key Expert, Management & project management
Flexible working conditions
Home office options
Health promotion programs
Corporate pension benefits in some sites.
Performance bonus
Sports programs
Wage payment in case of sick leave
Direct Insurance: OSRAM supports you by paying a defined percentage of your direct insurance plan.
Vacation: Depending on the country and/or business segment, you are granted up to 30 vacation days per year.
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Work at OSRAM


The OSRAM culture is full of diversity and innovation

When you work at OSRAM, you experience a trusting atmosphere and open and respectful interaction with one another. With a motivating working atmosphere and comprehensive training opportunities, we would like to enable you to fully exploit your professional and personal potential.

You will be challenged and promoted in exactly the way that suits your individual career aspirations.

What drives us

We tap the infinite potentials of light to improve people's lives.

The wish to offer a better quality of life has always been the strongest motivation for us here at OSRAM. We made our cities more livable with the first electric light almost 100 years ago, and increased road safety in the early days of driving with the first high and low beam headlights. Today, digitalization opens up innumerable new possibilities extending far beyond a simple "On" and "Off" of light sources.

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Please feel free to contact Sarah Lucas at or 978.430.5109 for further information.
Job details
Job detail Value
Posting date: 2020/08/26
Experience level: Early Professional (1-3 Years)
Type of contract: Permanent
Schedule: Permanent
Shift: Fixed working hours
Job field: Sales
Job ID: 10006287
Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.
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