Cultivation Support Specialist Cultivation Support Specialist Cultivation Support Specialist
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Cultivation Support Specialist

Austin, Texas, USA — OSRAM SYLVANIA INC.

Create light to improve life

OSRAM is a leading global high-tech company that utilizes the infinite possibilities of light to improve the quality of life for individuals and communities. Our innovations will enable people all over the world not only to see better, but also to communicate, travel, work, and live better. Primarily focused on semiconductor-based technologies, our products are used in highly diverse applications ranging from virtual reality to autonomous driving and from smartphones to networked, intelligent lighting solutions in buildings and cities.

The Digital business unit bundles OSRAM's businesses that benefit most from the ongoing digitalization process. These range from electronic components and lighting systems to hardware and software for lighting management. Digital also includes entertainment applications covering stage, studio, and film set lighting.

Your new responsibilities

Job Title: Cultivation Support Specialist Summary:  The Cultivation Support Specialist will travel nationally, with some international travel, to customer grows once our lighting solutions deploy in order to help our clients troubleshoot and adjust their growing protocols under our lights. When not in the field you will work alongside the HSS team as needed.Key Functions Include:  
  • Become established as a subject-matter expert through self-study and internal training surrounding cultivation, with an emphasis on formal scientific data (peer-reviewed and repeatable), in order to provide clear information to clients.
  • Foster relationships with customers and effectively communicate and distill complex lighting science issues and technical questions to a layperson’s understanding.
  • Document field data and findings in an organized manner as you create Common Best Practices for cultivation support
  • Work as part of a team to support our growing sales force and gather the appropriate information prior to meeting with customers on site.
  • Provide written summary of professional feedback on cultivation recommendations following all customer site visits and as needed.
  • While in the office and as part of working with the HSS team:* Respond to incoming customer inquiries across multiple platforms including phone, email, digital media, forums, social media, and in-person in a timely, respectful, and pleasant manner.* Recommend ideal lighting solutions for clients based on application of our lighting systems over their particular facility type and contribute to the sales* Ensure exceptional customer experience through accurate collection and updating of customer information, sales and history through the dedicated CRM system.
    • Work with the marketing team on outbound marketing and sales strategies.
    • Share a passion and enthusiasm for the subject matter with clients.
    • Accept and complete various other sales-related projects as assigned and on time
    • Meet internally mandated metrics and KPIs for sales, service and training goals
    Working Conditions:Position is located in Austin, TX. 50% travel will be required. Please anticipate extended work hours.  This is a high-energy, high-growth, critical role within a dynamic company within an explosive industry.

    What we look for

    Required Qualifications:
    • Three years of direct horticulture industry experience.
    • Three years of sales experience
    • Intrinsically motivated. The chosen candidate natively understands what needs to get done, and does it without being told.
    • Digital and tech savvy. Must be fluent in today’s digital media platforms and eager to try new technology and tools to improve customer interactions.
    • Strong written and verbal communication skills
    • Ability to work well independently and as part of a team
    • Business acumen to natively understand the goals of both the customer and Fluence
    • Ability to confidently lead and facilitate complex conversations across multiple functions, markets and customer bases.
    • Strong influencing skills to verbal, written and presentation form with compelling insights that lead peers and partners to action in a fast, start-up environment
    Preferred Qualifications:
    • BS in Horticulture Science, Biology, Business or related degree
    • Experience in plant research or technical sales support role
    OSRAM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact us at HRServices@osram.com for assistance.

    Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by:

    1. sending an e-mail to HRServices@osram.com
    2. inform us regarding the nature of your request and
    3. provide your contact information.

    Please do not direct any other general employment related questions to this email. Only inquiries concerning a request for a reasonable accommodation will be responded to.

    Your benefits

    Coaching, mentoring networking possibilities
    Wide range of training offers & planning of career development
    International assignments
    Different career paths: Key Expert, Management & project management
    Flexible working conditions
    Home office options
    Health promotion programs
    Corporate pension benefits in some sites.
    Performance bonus
    Sports programs
    Wage payment in case of sick leave
    Direct Insurance: OSRAM supports you by paying a defined percentage of your direct insurance plan.
    Vacation: Depending on the country and/or business segment, you are granted up to 30 vacation days per year.
    Apply now

    Work at OSRAM

    OSRAM

    The OSRAM culture is full of diversity and innovation

    When you work at OSRAM, you experience a trusting atmosphere and open and respectful interaction with one another. With a motivating working atmosphere and comprehensive training opportunities, we would like to enable you to fully exploit your professional and personal potential.

    You will be challenged and promoted in exactly the way that suits your individual career aspirations.

    What drives us

    We tap the infinite potentials of light to improve people's lives.

    The wish to offer a better quality of life has always been the strongest motivation for us here at OSRAM. We made our cities more livable with the first electric light almost 100 years ago, and increased road safety in the early days of driving with the first high and low beam headlights. Today, digitalization opens up innumerable new possibilities extending far beyond a simple "On" and "Off" of light sources.

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    Job details
    Job detail Value
    Posting date: 2019/10/11
    Experience level: Professional (> 3 Years)
    Type of contract: Permanent
    Schedule: Permanent
    Shift: Fixed working hours
    Job field: Sales
    Job ID: 10005717
    Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates. We look forward to receiving your application.
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    Apply now and bring your career forward in a position that challenges you professionally and offers many extras.

    You can find this job ad online at http://jobs.osram.com/en/cultivation-support-specialist-10005717-en-172/

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